Terms & Conditions

Terms & Conditions

Welcome to Ayouthveda.com

Welcome to Ayouthveda.com. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions without limitation or qualification. If you do not agree with any part of these Terms, please discontinue using this website. The information and materials available on this website are provided for general informational purposes only.

Throughout these Terms & Conditions, the terms "you," "your," or "User" refer to any individual accessing or using this website and its services. The terms "we," "our," or "us" refer to AIMIL Ayouthveda India Limited ("Ayouthveda"), including its affiliates, subsidiaries, and authorized partners. "Service Providers" refers to independent third-party service providers engaged by Ayouthveda.

1. Introduction

www.ayouthveda.com is an internet-based e-commerce platform owned and operated by AIMIL Ayouthveda India Limited, a company incorporated under the laws of India.

Your use of this website is subject to your acceptance of these Terms & Conditions, along with any policies, notices, or guidelines published on the website from time to time. Ayouthveda reserves the right, at its sole discretion, to refuse registration, suspend, or terminate access to any user without assigning any reason.

2. Payment Policy

Payments on Ayouthveda.com are processed through secure third-party payment gateway providers.

We currently accept the following payment methods:

  • Credit Cards (Visa & MasterCard)

  • Debit Cards

  • Cash on Delivery (COD), where applicable

  • Other payment methods displayed during checkout

All transactions processed using credit or debit cards will appear on your bank statement as "AIMIL Ayouthveda India Ltd."

Promotional offers, discount coupons, and promotional codes are subject to their respective terms and conditions, including eligibility criteria, validity, minimum purchase requirements, and maximum discount limits. Certain products or brands may be excluded from promotional offers.

Ayouthveda reserves the right to reject or cancel any order that does not comply with the applicable promotional terms, even after payment has been processed. In such cases, any amount paid will be refunded through the original payment method.

Discount coupons are non-transferable, have no cash value, and must not be shared with any third party.

3. Pricing Policy

  • All product prices displayed on the website are listed in Indian Rupees (INR) and are inclusive of applicable GST unless otherwise specified.

  • While we make every effort to ensure pricing accuracy, errors may occasionally occur.

If a pricing error is identified after an order has been placed, Ayouthveda reserves the right to:

  • Inform you of the correct price.

  • Offer you the option to proceed with the order at the revised price.

  • Cancel the order and issue a full refund if payment has already been made.

Prices may change from time to time without prior notice; however, confirmed orders will not be affected by subsequent price changes.

International orders may be subject to customs duties, taxes, import charges, or other local levies imposed by the destination country. Such charges are the sole responsibility of the customer.

4. Payment Security

Ayouthveda.com uses Secure Socket Layer (SSL) encryption technology to safeguard your personal and payment information during online transactions.

Although we maintain industry-standard security measures, temporary payment delays or failures may occur due to technical issues with banks or payment gateways. In such situations, customers are requested to wait up to 24 hours, as failed transactions are generally reversed automatically by the payment gateway or the issuing bank.

5. Out-of-Stock Products

Despite regular inventory updates, certain products may become unavailable after an order has been placed.

If this occurs, our customer support team will contact you within 24–48 business hours to offer one of the following options:

  • Full refund

  • Order on hold until the product is restocked

  • Replacement with an alternative product (subject to your approval)

The final decision will always remain with the customer.

6. Product Use Policy

All products and samples available through Ayouthveda.com are intended solely for personal use.

You may not resell, distribute, or commercially exploit any products or complimentary samples purchased or received from Ayouthveda.

We reserve the right to limit, refuse, or cancel orders that appear to be placed for resale or that violate these Terms & Conditions.

7. Information Policy

Accuracy of Information

We make every reasonable effort to ensure that all product descriptions, ingredient information, usage instructions, pricing, and other content displayed on this website are accurate and up to date.

However, Ayouthveda does not warrant that all information on this website is complete, accurate, reliable, current, or error-free. Product images are for illustration purposes only and may vary slightly from the actual product.

Manufacturing Information

All Ayouthveda products are manufactured by:

AIMIL Pharmaceuticals Limited

and marketed by:

AIMIL Ayouthveda India Limited
B-31, Ground Floor
New Multan Nagar
Main Rohtak Road
Delhi – 110056
India

Made in India

8. Intellectual Property

All content available on Ayouthveda.com, including but not limited to:

  • Trademarks

  • Logos

  • Product names

  • Text

  • Graphics

  • Images

  • Videos

  • Audio

  • Software

  • Website design

  • Icons

  • Product packaging

  • Data compilations

is the exclusive property of AIMIL Ayouthveda India Limited, its affiliates, licensors, or authorized partners and is protected under applicable Indian intellectual property laws.

No content from this website may be copied, reproduced, modified, republished, distributed, transmitted, sold, licensed, or otherwise used without the prior written permission of Ayouthveda.

Unauthorized use of our trademarks, logos, branding, product images, or content is strictly prohibited and may result in legal action.

9. User Account

Users are responsible for:

  • Maintaining the confidentiality of their account credentials.

  • All activities conducted under their account.

  • Immediately notifying Ayouthveda of any unauthorized use.

Ayouthveda reserves the right to suspend or terminate fraudulent or suspicious accounts.

10. Order Acceptance & Cancellation

Placing an order does not constitute acceptance by Ayouthveda.

Orders are accepted only after dispatch confirmation.

Ayouthveda reserves the right to refuse or cancel any order due to:

  • Pricing errors

  • Product unavailability

  • Suspected fraud

  • Bulk or commercial purchases

  • Incorrect customer information

11. Shipping & Delivery

  • Delivery timelines are estimates only.

  • Delivery may be delayed due to courier issues, weather conditions, strikes, natural disasters, government restrictions, or other unforeseen circumstances.

  • Risk in the products transfers to the customer upon delivery.

  • Customers are advised to inspect the package at the time of delivery.

12. Return, Refund & Replacement

Returns, refunds, and replacements shall be governed by the Return & Refund Policy available on the Website, which forms an integral part of these Terms & Conditions.

13. Health Disclaimer

Products sold on this website are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved under applicable law.

Product information is provided for educational purposes only and should not be considered medical advice.

Customers should consult a qualified healthcare professional before using any product, particularly during pregnancy, lactation, or if suffering from any medical condition.

14. Limitation of Liability

To the maximum extent permitted under applicable law, AIMIL Ayouthveda India Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of the use or inability to use the website or products purchased through the website.

15. Indemnity

Users agree to indemnify and hold harmless AIMIL Ayouthveda India Limited, its affiliates, employees, officers, directors, and agents from any claims, losses, liabilities, damages, costs, or expenses arising from misuse of the website or violation of these Terms.

16. Force Majeure

Ayouthveda shall not be liable for any delay or failure in performance caused by events beyond its reasonable control, including but not limited to:

  • Flood

  • Fire

  • Pandemic

  • Government restrictions

  • War

  • Cyber attacks

  • Strikes

  • Natural disasters

17. Third-Party Links

This website may contain links to third-party websites, including payment gateways and social media platforms.

Ayouthveda is not responsible for the content, privacy practices, or availability of any third-party websites.

18. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which forms an integral part of these Terms & Conditions.

19. Electronic Communication

By using this website, you consent to receive communications from Ayouthveda through:

  • Email

  • SMS

  • WhatsApp

  • Website notifications

Such communications shall be deemed valid for all legal purposes.

20. Modification of Terms

Ayouthveda reserves the right to modify these Terms & Conditions at any time.

Continued use of the website following any changes constitutes acceptance of the revised Terms.

21. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue to remain valid and enforceable.

22. Waiver

Failure by Ayouthveda to enforce any provision of these Terms shall not constitute a waiver of such right.

23. Entire Agreement

These Terms & Conditions, together with the Privacy Policy, Return & Refund Policy, and other policies published on the Website, constitute the entire agreement between you and Ayouthveda.

24. Fraudulent Transactions

Ayouthveda reserves the right to:

  • Verify customer identity

  • Cancel suspicious orders

  • Block customer accounts

  • Initiate legal proceedings wherever necessary

25. Product Availability

Products may be discontinued or withdrawn from sale without prior notice.

26. Colour & Packaging Disclaimer

Actual product colour, packaging, labels, and appearance may vary due to manufacturing updates or differences in monitor and device settings.

27. Typographical Errors

Ayouthveda reserves the right to correct any typographical, pricing, or informational errors appearing on the website without prior notice.

28. Website Availability

Ayouthveda does not guarantee uninterrupted or error-free access to the website. Access may be temporarily unavailable due to maintenance, upgrades, technical issues, or other circumstances beyond our control.

29. Prohibited Uses

Users shall not:

  • Hack or attempt unauthorized access.

  • Upload viruses or malicious code.

  • Scrape or extract website data.

  • Reverse engineer the website.

  • Use the website for unauthorized commercial purposes.

  • Interfere with website security or functionality.

30. Customer Support

Customers should contact Ayouthveda only through officially published customer support channels. Only authorized representatives of Ayouthveda are permitted to provide customer assistance.

31. Compliance with Indian Laws

Users agree to comply with all applicable laws and regulations while accessing or using this website.

32. GST Invoice

Tax invoices shall be issued in accordance with applicable GST laws of India.

33. Governing Law & Jurisdiction

These Terms & Conditions and any separate agreements through which we provide products or services shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts in Delhi, India.